Call Center + Pipeline Automation
RROC Exteriors
Call Center Buildout and Sales Pipeline Automation
How a multi-trade exterior contractor built a call center from the ground up, increased monthly sales from $400K to $850K, and doubled the sales team.
The Challenge
RROC Exteriors needed to build a call center operation from the ground up while creating a reliable system for distributing sales appointments, managing leads, and supporting expansion.
Our Solution
Contractor Pilot 360 developed automated lead and sales pipelines, established an appointment-distribution process, and built the company’s call center infrastructure. We also helped recruit, hire, and train staff to support lead qualification, appointment setting, and sales growth.
The Results
Increased monthly sales revenue from approximately $400,000 to $850,000, increased lead generation by 50%, expanded operations from three locations to four, doubled the sales team from four to eight representatives, and created a scalable lead-to-appointment system.
Services Provided
- Call center buildout
- Call center staff recruiting and hiring
- Appointment-setting training
- Lead pipeline automation
- Sales pipeline automation
- Sales appointment distribution
- Lead qualification and follow-up systems
- Team training and consultation
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